The Partnership

DONNA and HawkSoft have partnered to ensure frictionless and high impact results for your agency. Thanks to our partnership with HawkSoft, we are able to provide you with constantly generated insights and custom analytics, all without the need to input information anywhere outside of your HawkSoft CMS.

“DONNA is available to you on the HawkSoft Marketplace. Mutual customers of HawkSoft’s agency management system and DONNA can integrate the platforms today. The integration allows agencies to seamlessly sync their HawkSoft database with DONNA’s powerful suite of tools that focus on accelerating revenue, improving customer experience, customer loyalty, and have shown 1% to 3% increases in customer retention.”

“Leveraging the power of AI can be a game-changer for agency owners who want to meaningfully understand the true quality of their book of business,” says Rushang Shah, VP of Marketing for HawkSoft, Inc. “Two similar-sized books can vary dramatically when you look deeper at things like client sentiment and happiness. DONNA offers a way to analyze this.”

HawkSoft and DONNA Customers

Looking for more functionality from DONNA?

There are a number of DONNA Packages to select from depending on the size and needs of your agency. Click below to determine the Package for your agency:

VIEW PACKAGES

What makes us unique?

DONNA is the only platform that allows agents to convert their Data into Dollars in less than 15 minutes each day!

• ZERO Data Entry platform.
• HawkSoft users can go live in less than 5 days.
• Patented SentiMeter® algorithm to measure Customer Sentiment in real time.
• Processed over $4 billion of premium on the platform.AI developed by processing more than 70 million policies.

Features and Workflow

DONNA helps agency owners and account managers make more money from their existing book of business.

• SentiMeter® score to measure Customer Sentiment without asking the customer.
• Realtime Prediction of Risk of Non-Renewal
• Realtime Prediction of Cross sell propensity
• Recommendations for Cross Sell & Upsell coverages.
• External Data Enrichment to know more about your customers.
• Frictionless integration with your HawkSoft AMS.
• Benchmarking your agency performance.