Reopen a service ticket that was previously marked as "Resolved" by our support team.
We've developed a series of help videos to explain how to use all of the aspects of DONNA and find quick and easy support. Video Tutorials can be accessed directly inside DONNA from within the menu.
You can now upload a profile photo in DONNA to spruce up your profile!
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With this enhancement, Admin or CEO users can change the user details and hierarchy including role, designation, who the user reports to, and location.
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New LOB column added into the my portfolio and customer analytics tables for:
1. P – Personal lines
2. C – Commercial lines
3. B – Both
4. O – Other
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Users can now sort by Line of Business and policy type to ensure you can find relevant policyholders even faster.
Users can now analyze and filter carriers based on Line of Business.
Watch this 3-minute video for a quick update on the eight new features added to DONNA.
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